Reference

raja slot Privacy Policy for Your Account

Your account details, DANA activity and mobile login data are handled under the raja slot Privacy Policy, so you can see what we collect before opening an account.

Clear data categoriesWallet activity explainedRequest paths includedMobile privacy steps
raja slot raja slot Privacy Policy for Your Account
CONTACT ROUTES

Get Help With a Data Request

A clear contact path matters when a privacy question is connected to login or wallet status. Start from the support link in your account area and include the email or phone detail attached to your profile, without sending a password or wallet PIN. We use the request context to locate the relevant record, confirm it is yours and explain the next available step.

Team online

Account access request

If you cannot open your account after phone verification, use the account support route and describe the device path you took, such as mobile browser login followed by the privacy area.

Wallet record question

For a DANA, OVO, GoPay or QRIS record, provide the receipt reference and date shown in your account. We can check the matching status without asking for your wallet password.

Correction request

To change an inaccurate name, phone detail or contact address, send the requested correction through the support route. We may ask for account verification before changing personal records.

DATA PRACTICE

How We Protect Your Account Data

We keep privacy work close to the account steps you already use, rather than placing it in a separate process.

Account security

Phone verification helps us connect a request to the correct account before access is restored or personal details are changed.

Mobile device signals

When you move from mobile login to the lobby, we may use browser, device and session signals to detect unusual…

Cookies and sessions

Cookies can remember session choices and help keep the privacy area available after login.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may include a reference, amount and status needed to match…

Retention period

We keep account, security and payment records only for the period needed for the stated purpose, dispute handling or legal…

Your change request

You can ask what personal data we hold, request a correction or ask about deletion through the account support route.

Privacy Policy Answers for Your Account

These Privacy Policy answers focus on the questions you may have before creating an account or sending a data request from Indonesia. Each response points to a practical account step, payment reference or device setting, so you know what to prepare and where our handling begins.

It covers account details, phone verification, login sessions, device signals, cookies, payment references and support requests. It also explains retention, sharing for necessary services and ways to request a change.

No. We may receive a DANA or QRIS transaction reference, amount and status to match activity, but your external wallet password and PIN should never be sent to us.

We may record browser, device and session signals, along with account details used during login. These records help identify unusual access and connect your privacy request to the correct profile.

Use the support link inside your account area and state which name, phone detail or contact address is inaccurate. We may complete phone verification before applying the requested correction.

Yes. Send a request through the account support route with the contact detail attached to your profile. We confirm ownership first, then explain which records can be provided under applicable rules.

Retention depends on the purpose, security checks, dispute handling and legal duties connected with the record. When the period ends, we delete it or separate it from direct account details.

The policy is written for Indonesian account access, including DANA, OVO, GoPay and QRIS references. Account access and eligibility remain where local law permits, and local rules may affect your request.